Why Choose Us
OWNED AND OPERATED WITH A PERSONAL TOUCH
Biloxi Beach Resort Rentals is a local privately owned and operated company and we take pride in the service we provide. Our customers keep us in business, so we want to provide you with the best service imaginable. Our commitment to you is the top priority to the staff, management and owners. We make every effort to be the best property management company around!
FIRST CLASS CUSTOMER SERVICE
At Biloxi Beach Resort Rentals, customer service is our number one priority. We want to provide you with a memorable vacation rental experience and welcome any suggestions to ensure that this goal is met. If we can do anything to make your stay better, please do not hesitate to let us know.
PLANNING MADE EASY
Our state-of-the-art online reservation system is one of the most important aspects of our business and service to you. All of our properties are listed and available to book online 24 hours a day 7 days a week with real time availability and pricing. Multiple color photos of each property, along with virtual tours and amenities are shown for each property to give you the information you desire to reserve the right property for your next vacation.
SIMPLE CHECK-IN PROCEDURES
Our Check-In process here at Biloxi Beach Resort Rentals has to be one of the best on the Gulf Coast. We strive to make sure everything is taken care of before you arrive at our office. All we need is for you to provide your picture ID for security reasons and sign your check in documents and that is it. The beach property you reserved will be inspected and ready for your arrival.
24 HOUR ASSISTANCE
The entire staff at Biloxi Beach Resort Rentals is dedicated to making your vacation the best possible by providing a care-free environment to enjoy your vacation. If a situation arises where you need our help, we’ll be there for you 24 hours a day 7 days a week. If it’s a housekeeping question or a mechanical malfunction, just call and we’ll take appropriate action to alleviate the problem.
PROFESSIONAL HOUSEKEEPING SERVICES
We know that a clean and polished vacation condo is extremely important to our guests and homeowners alike. Our dedicated housekeeping staff is licensed, insured, and has many years of experience in the hospitality industry. Housekeepers are trained, uniformed, and supported by supervisors to assure a meticulously clean and well maintained condo unit. Each condo unit is double checked for perfection by our Guest Services department.
Whether for work or personal reasons, it’s hard to get by without the internet. Biloxi Beach Resort Rentals offers complimentary high speed internet in most of our accommodations.
So that your vacation experience will be as worry free as possible, Biloxi Beach Resort Rentals has partnered with CSA Travel Insurance to bring you one of the most comprehensive trip insurance plans in the industry. With CSA insurance, guests will be covered for the entire cost of their reservation if the need arises to cancel. Coverage can include trip cancellation, trip interruptions, travel delays, baggage delays, travel accident and many more. 24 hour emergency assistance services provide you with a nurse help line, emergency cash and medical referral just to name a few. Our plan is to provide our guests with valuable peace of mind coverage when you are away from home. For more information please visit their website at http://www.vacationrentalinsurance.com/.
EQUIPMENT RENTALS AND MERCHANDISE
Forget something or just ran out of space, we have it covered. Whether it is a Pack-N-Play Crib, Air Mattress, or your toothbrush, we have what you need! For you convenience, our friendly front desk staff is able to assist you. We currently sell a selection of toiletries and other merchandise here and you are able to rent larger items.